Synthesis
After interviewing 200 hospital employees and external management consultants in one NHS region Brown (Brown, 1992) came up with the following tips for change management: 1) Plan the changes to be implemented, taking into account both the strategic and operational difficulties
2) communicate the nature of – and reasons for – the change to everyone
3) re-evaluated your change-management style to see if it is sufficiently participative
4) make sure those overseeing the changes have the right qualifications for the job
5) make sure that change managers are flexible and adaptive enough to realise their vision for the new organisation.
