Synopsis

Leader-Member Exchange and Employee Voice - Evidence Summary

Synthesis

Employee voice consists of two elements: the expression of complaints or concerns (prohibitive) and the introduction of new ideas and participation in decision making (promotive) One way of promoting employee voice is through upward appraisal but this can marginalise unions and be disturbing for managers. Employees’ likelihood to voice ideas has been linked to work satisfaction and “quality of the supervisor as voice manager.” Employees who perceive their work as meaningful are also more likely to use voice behaviour.

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Leader-Member Exchange and Employee Voice