I have recently joined the team at Leeds Community Healthcare Trust as a Library and Information Specialist – Primary Care. This is a really unique and exciting opportunity to provide support to the 19 Primary Care Networks and 94 Practices working across Leeds. Initially I am mapping the current take-up of services by primary care staff which will provide a benchmark from which I plan to demonstrate improvement over the next two years. I’m a bit of a nerd for NHS impact so I can’t wait to get stuck in, try new things and see what works for the primary care user group. So far I have felt really welcomed into the library team, and am feeling really excited to get this project started!

Prior to this role I have worked in various library and non-library roles across the NHS in Oxford and Manchester. I spent 5 years as an Enquiry Services Librarian at the Christie Library in Manchester which was such a fantastic experience, and the hospital’s impressive response to the pandemic primed me for delivering flexible services to a high standard remotely, which is a key part of my current role. I also worked on public engagement and events for the ‘NHS at 70: The Story of our Lives’ project at Manchester University, which has given me the opportunity to meet so many people who have a personal connection to the NHS, many of their stories you can access here: www.nhs70.org.uk
I am contactable on my work email ingrid.francis2@nhs.net

Ingrid Francis
Library and Information Specialist – Primary Care