2020 has been a challenging but successful year in many ways. The main reason for that remains the Library & Knowledge Team members, who have shown tremendous resilience, creativity and hard work under constantly changing and challenging circumstances.

We provide the Library & Knowledge Service for Wirral University Teaching Hospital, Clatterbridge Cancer Centre and Wirral Community Health and Care Trust.

Lots of things have changed, including ways of working, new opportunities and when and whether the team had access to physical sites to deliver services and support, for example Clatterbridge Cancer Centre also opened its fabulous new building in Liverpool.

Via our literature searching and Inter Library loan services we contributed to the Trust receiving a ‘Highly Commended’ award in the Antibiotic Guardian Shared Learning and Awards 2020, in the Diagnostics Stewardship category, Project Title ‘Impact of Procalcitonin Testing on Antibiotic Usage during the COVID-19 Pandemic’. The Trust is now contributing to a national project to further investigate the clinical utility of this approach.

Our training sessions and journal clubs are being delivered via Teams and also some of our sessions have been adjusted e.g. Introduction to Critical Appraisal.

Our various staff and students on placement inductions across our stakeholder trusts are now delivered via video.

During her redeployment our Library Assistant made a number of significant contributions to Trust activities. We are delighted that she is back with us now!

The Trust Well-being Hub was located within the McArdle Library, building on the existing Library provision for well being of self help books, mindfulness resources and activities and a chill out zone.

Chairing the Patient Information Reading Group virtually contributed to the quality and readability of Patient Information, much of which required swift update.

We look forward to 2021 when we will be using the best of what we have learned and innovated to deliver a new blended service, hopefully in collaboration with other Library & Knowledge Services in the area.

Jacqueline Pearce, previously from Liverpool School of Tropical Medicine joins us as our new Library & Knowledge Service Lead joins us from January 2021 and we look forward to welcoming her and introducing her to the network.

Linda Taylor
Acting LKS Lead & Outreach Services Librarian
Library and Knowledge Service