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Library Knowledge Services (North)

The pen is mightier than the keyboard: promoting information skills to ambulance services

The Library and Knowledge Service for NHS Ambulance Services in England (LKS ASE) serves about 36,000 users in eight of the ten ambulance service trusts in England. With so many users the library needs to come up with creative ways to reach them, in particular non-users of the service. One solution is to put information in places they are likely to find it, typically professional journals and newsletters.…

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Update from LKS ASE

This was the year that LKS ASE became “normal” having been delivered virtually by staff working from home since 2012. Not surprisingly we haven’t needed to make too many changes to adapt to COVID19. It was business as usual. However, we did contribute some work to the LKS North Blog to share some of the LKS ASE experience. We also produced a guide to COVID19 resources and each month we send out a COVID19 Special Issue of our Current Awareness Service.…

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