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Library Knowledge Services (North)

Apprenticeship reflections of a library newcomer

I began my apprenticeship in customer service not long after starting a new role as a library assistant in March 2019. The library assistant job is completely different to my previous roles so I had to learn it pretty much from the very beginning. In my previous role my job was to assist patients. Switching to the library meant that now was to help staff. Around two months after starting my new role, I was offered the opportunity to do an apprenticeship. The objective of the apprenticeship was to get me to a point where I could perform my role with confidence and accuracy.…

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My apprenticeship experience

I have recently completed a Libraries, Archives and Information Services Level 3 Apprenticeship. As I started my apprenticeship in late 2019, it was delivered as a Framework; however the course has recently been replaced by a Library, Information and Archive Services Assistant apprenticeship standard. Due to the change this post will focus on my experience of completing an apprenticeship, rather than the content of the course itself.…

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