Working with the Patient Experience team
Working with the Patient Experience (PE) team was an opportunity for the LKS to better support this team and also a continuing professional development opportunity for me to explore new ways of working. I worked with my PE colleagues for 2 days a week in October 2022 for an initial 3-month period which was then extended to end in September 2023. The PE team works with staff across the Trust, bringing together a variety of feedback from patients, relatives and carers; staff can then utilise this feedback to improve services. The team also manage the Trust volunteers.…