Last year was one of ‘reimagining’ and adapting when circumstances are not ideal, and of course the CILIP Conference was no exception. Having only begun my role in health libraries in late March 2020, I was absolutely delighted to receive a YOHHLNet Bursary for November’s CILIP conference, an event that I have always been keen to participate in but never previously managed to attend. Unlike previous years (but maybe setting the precedent for several years to come), instead of getting to head off merrily on a train to some far flung destination (or Manchester), and spend break times chatting over complimentary coffee with librarians from near and far, I attended the CILIP Conference from the PC in my bedroom.…

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I began my apprenticeship in customer service not long after starting a new role as a library assistant in March 2019. The library assistant job is completely different to my previous roles so I had to learn it pretty much from the very beginning. In my previous role my job was to assist patients. Switching to the library meant that now was to help staff. Around two months after starting my new role, I was offered the opportunity to do an apprenticeship. The objective of the apprenticeship was to get me to a point where I could perform my role with confidence and accuracy.…

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I have recently completed a Libraries, Archives and Information Services Level 3 Apprenticeship. As I started my apprenticeship in late 2019, it was delivered as a Framework; however the course has recently been replaced by a Library, Information and Archive Services Assistant apprenticeship standard. Due to the change this post will focus on my experience of completing an apprenticeship, rather than the content of the course itself.…

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In March this year, a long established senior library assistant in my team is due to retire. We are a Trust in financial special measures, the site libraries in our Trust only have the capacity to hold one staff member behind the counter areas and ensure social distancing. The question is, how am I going to induct and train a new staff member if there can only be one person on site at any one time?…

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During 2020 many LKS staff across the North rapidly mobilised into a variety of roles across their organisations to support the response to the Covid-19 Pandemic. In the second of 2 articles, 9 of these staff reflect upon their experiences and share their advice for anyone considering redeployment.…

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The article below is the first of two in which LKS staff from across the north reflect upon their redeployment experiences. “I went in as ops manager and have never done that before and [it] wasn’t library related. We looked after the whole patient journey from an admin point of view from admission, discharge, and the patient flow.” Steve Glover: redeployed as Duty Ops Manager, NHS Nightingale North West…

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Organising accommodation bookings for the hospital, coordinating, and distributing donations, operating a COVID-19 hotline, screening staff and patients on arrival to protect those at high risk, fit mask testing, working in the Nightingale hospital, or supporting staff welfare efforts managing bids to improve staff spaces were some of the roles our library and knowledge service (LKS) colleagues from across the North took on in 2020.…

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In the year 2000, thankfully, we all survived the ‘millennium bug’ that was going to see off Y2K (as it was called).  The World Wide Web was about 10 years old and becoming known as the internet; Internet Explorer was about to launch as version 6.…

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I started working in the Jefferson Library at what was then Central Manchester & Manchester Children’s Hospitals (CMMC), in May of 2005, I was employed as a part-time Library Assistant, and this was my first experience of working in a library, let alone a health library. I came from the world of import/export and dealing with TV infomercials, so this was very different!…

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I was asked to contribute a personal reflection of the role of clinical librarian over the last 20 years, with a nod towards possible future developments, and whilst it’s true I have been working as a health librarian in the NHS for two decades, clinical librarianship was not a feature of my early NHS career. I don’t pretend to be a historian of all matter clinical librarian-y, so instead I’ll comment on the things which made an impression on me during the first decade, led me towards taking up a clinical librarian role myself in the second, and what I hope will happen in the future.…

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