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Library Knowledge Services (North)

The Leeds Teaching Hospitals NHS Trust Library & Information Service update June 2021

In common with services everywhere, the service we have been able to provide over the past year has been coloured by the Trust’s response to COVID-19 and the guidance around that. The physical service was provided from the Library & Evidence Research Centre at Leeds General Infirmary, with staff coming into LGI on a rota to maintain safe minimal staffing, and working from home the rest of the time. We managed to maintain five-day opening for much of the year, but dropped to three days for March and April 2021, and are now back up to four days a week. Alongside the physical service we promoted electronic access, continued to deliver our literature search and enquiry services, and moved training over to remote delivery.…

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A Whole New World

No one can deny the devastating impact of COVID-19, and the effect this has had on the NHS. The library environment has adapted with the introduction of sanitation stations and the installation of screens and individual pods. Where possible, services have become virtual and social media has become a vehicle for communication and engagement with colleagues.…

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Service update for Public Health Resource Centre (PHRC), Leeds

Since September here at the PHRC we have continued to work collaboratively within our team and the wider Public Health workforce in Leeds to carry on delivering as much of our service as possible whilst keeping our library closed to visitors. Since you last heard from us Sally and Sadaf have been in the Resource Centre both together and separately as restrictions evolved and changed. We’ve certainly noticed a steady increase in enquiries and collections of resources, including most recently health models which we’re really pleased to be loaning out again. Our team continues to facilitate, and plan Want to Know More About sessions several times a month. WTKMA webinars have been incredibly popular, made all the more so by being recorded and available after the original ‘live’ session. We’ve had webinars on the Covid-19 vaccine, bereavement, child safety and physical activity to name a few and we have plenty more coming up, they’re included in this playlist…

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Leeds Community Healthcare Update

The library space, along with the rest of the 2nd floor at Stockdale House (our Trust HQ) was officially opened in March 2020 – one week before everyone get sent to work from home. We had at least benefitted from the summer 2019 refurb for several months before lockdown occurred.…

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LibKey Nomad – closing the gap with document supply requests

Once we’d got LibKey Nomad installed on all laptops and PCs across the Trust, we identified there was a gap that needed to be filled. If someone was searching on Google Scholar and we didn’t have a subscription to a particular journal, LibKey Nomad would flag it up with an ‘Access Options’ button. This button would lead the library user to a page where they were advised we didn’t have a current subscription and the user hit the proverbial dead end. We knew we had to provide a solution, in order to fulfil our commitment to seamless access to our resources.…

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Digital Library Induction via PageTiger during the Covid-19 pandemic

Before the changes in working norms due to the Covid-19 pandemic, the library service at Barnsley Hospital NHS Foundation Trust (BHNFT) was proactive in introducing new members of staff to library services during the formal induction process. The library was represented during corporate induction and library staff worked with departments to deliver tailored induction in the library for certain staff groups. But from March 2020, the trust ended all face-to-face training and induction to limit social contact as a consequence of the pandemic, resulting in a requirement to deliver virtual inductions. This case study presents how the library service approached this, by creating an interactive library induction leaflet via PageTiger.…

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