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Library Knowledge Services (North)

Leeds Community Healthcare Update

The library space, along with the rest of the 2nd floor at Stockdale House (our Trust HQ) was officially opened in March 2020 – one week before everyone get sent to work from home. We had at least benefitted from the summer 2019 refurb for several months before lockdown occurred.…

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LibKey Nomad – closing the gap with document supply requests

Once we’d got LibKey Nomad installed on all laptops and PCs across the Trust, we identified there was a gap that needed to be filled. If someone was searching on Google Scholar and we didn’t have a subscription to a particular journal, LibKey Nomad would flag it up with an ‘Access Options’ button. This button would lead the library user to a page where they were advised we didn’t have a current subscription and the user hit the proverbial dead end. We knew we had to provide a solution, in order to fulfil our commitment to seamless access to our resources.…

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Digital Library Induction via PageTiger during the Covid-19 pandemic

Before the changes in working norms due to the Covid-19 pandemic, the library service at Barnsley Hospital NHS Foundation Trust (BHNFT) was proactive in introducing new members of staff to library services during the formal induction process. The library was represented during corporate induction and library staff worked with departments to deliver tailored induction in the library for certain staff groups. But from March 2020, the trust ended all face-to-face training and induction to limit social contact as a consequence of the pandemic, resulting in a requirement to deliver virtual inductions. This case study presents how the library service approached this, by creating an interactive library induction leaflet via PageTiger.…

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Mid Yorkshire Hospitals NHS Trust Library and Knowledge Service: Our Covid Year and a bit…

Since the first lockdown, the one that seems like it happened in another age but in fact was just a little over 12 months ago, we have almost normalised a working environment influenced by the idea that you are and others will be subject to the possibility of infection, that people going about their daily business are a danger to one another. This environment is set to continue.…

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Making online events interactive: the experience of the UK Knowledge Mobilisation Forum organisers

When organising events, things often fall into a pattern. We have the tick list of venue checks, timelines for communication and constructing the programme. In 2020, everything was prepped for the UK Knowledge Mobilisation Forum in March, and only weeks before Covid-19 forced the organisers to cancel the event. Like so many committees, we had no idea what the future would hold. By summer 2020, we knew we wanted to hold the Forum and that online was our safest option.…

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Service update for Keyll Darree Library

If you had told us in early 2020 that we would be able to run our library from home we wouldn’t have believed you. Thankfully the last year has been a great one for growth (although we’re hoping to be back in situ soon!)…

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Library staff working from home: opinions vary and lots to consider

Like most health libraries, and in line with government advice to work from home where possible, my service adopted some remote working during the first COVID-19 lockdown in April 2020. On the whole, we adapted well to working from home – we took issues with technology, pets or children in our stride, and remained very productive. However, following some recent staff changes we felt it was right to review our working patterns and explore what might work better in the future. At the end of February, we conducted a very basic email survey of library colleagues to gauge some views on what was happening elsewhere to help inform our working from home patterns moving forward.…

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